Frequently Asked Questions
What kinds of products do you offer?
We offer eco friendly, vegan, and organic pet accessories such as bamboo bowls, toys, grooming tools, and other non food essentials. Everything is selected to be safe for pets and gentle on the environment.
Are your products safe for pets with allergies or sensitivities?
Yes. We focus on natural and non toxic materials like bamboo, organic cotton, and plant based fibers, making them suitable for many pets with sensitivities. If you have specific concerns, you can always contact us for guidance.
How long will it take to receive my order?
Most orders are processed within 2–5 business days. Delivery typically takes 7–20 business days depending on your country and customs clearance.
Can I track my order?
Yes. Once your order is shipped, you will receive a tracking number by email so you can follow your package in real time.
How can I contact customer support?
You can reach us anytime at meliha.ganiji@mgbests.com. We typically respond within 24–48 hours.
